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Watch the Video, Earn the Credits
Learn how to improve care transitions and prevent avoidable hospital readmissions, and pick up nursing and medical education con-ed credits.
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Boston Medical Center
Scripting
- In: Urgent Matters Toolkit
- By: George Washington University School of Public Health & Health Services Center for Health Policy Research
- Published: 9/1/2006
This strategy improves communication between hospital employees in the emergency department (ED) and patients by using scripts. All hospital employees in the ED were given scripts to use with patients, so that each patient received the same high level of communication and care from each hospital employee.
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