The Imperative to Promote Collaborative Consumer Engagement

Lessons From the Aligning Forces for Quality Initiative

Achieving a meaningful definition and shared understanding of consumer engagement is a critical step in making real progress as the nation works to transform its health care system to make care more efficient, affordable, effective, and patient-centered. Put simply, we can’t get to patient-centered care without engaging patients in a collaborative way. That’s what consumer engagement is all about.

 

Creating and Sustaining Change

  1. 1 Getting the Structure Right for Community-Wide Healthcare Improvement
  2. 2 Lessons for Reducing Disparities in Regional Quality Improvement Efforts
  3. 3 The Imperative to Promote Collaborative Consumer Engagement
  4. 4 That Was Then, This Is Now
  5. 5 The Aligning Forces for Quality Initiative
  6. 6 Barriers and Strategies to Align Stakeholders in Healthcare Alliances
  7. 7 Midterm Observations and Recommendations From the Evaluation of the Aligning Forces for Quality Initiative
  8. 8 Producing Public Reports of Physician Quality at the Community Level
  9. 9 Community-Level Interventions to Collect Race/Ethnicity and Language Data to Reduce Disparities
  10. 10 Approaches to Improving Healthcare Delivery by Multi-Stakeholder Alliances
  11. 11 Evaluating a Community-Based Program to Improve Healthcare Quality
  12. 12 Using Websites to Engage Consumers in Managing Their Health and Healthcare

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