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Benchmarks and Best Practices

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Cardiology Admission Orders Physician's Order Sheet

June 4, 2008 | Toolkit

Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.

Patient Discharge Instruction Record

June 4, 2008 | Toolkit

Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.

Bursting at the Seams: Improving Patient Flow to Help America's Emergency Departments

June 4, 2008 | Toolkit/Story

The Urgent Matters program, a national initiative of the Robert Wood Johnson Foundation, works intensively to try to find solutions to this problem that could be applicable nationwide.

HealthPartners Clinic Questionnaire

September 1, 2008 | Toolkit

Health plans have become more aware that the collection of race and ethnicity data is an activity that falls within their legal purview.

What Categories of Race/Ethnicity to Use?

September 5, 2008 | Toolkit

The Health Research Educational Trust recommends using a single race and ethnicity question that includes a Hispanic or Latino option.

Translation Checklist

September 1, 2008 | Toolkit

The National Health Plan Collaborative has created this toolkit of resources, lessons, best practices and case studies to help other health plans join the effort to reduce disparities.

UPMC Shadyside Patient Menu

June 1, 2007 | Toolkit

The University of Pittsburgh Medical Center expanded its menu, allowing patients to choose foods freely. Staff spent 18 months developing and testing the new menu to ensure patients would be offered nutritious, satisfying meals.

University of Colorado Hospital

September 1, 2006 | Toolkit

Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.

Mayo Clinic - Rochester, MN

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...

Transforming Care at the Bedside

January 1, 2004 | Report

This white paper was published by The Institute for Healthcare Improvement, in partnership with the Robert Wood Johnson Foundation. The paper outlines RWJF's Transforming Care at Bedside initiative, an effort to improve the quality of care in medica ...

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