March 1, 2013
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Journal Article
Communication with family members about prognosis and goals of care often occur close to death for patients in the pediatric intensive care unit.
May 1, 2007
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Journal Article
How can physicians empathize when feeling negatively toward their patients?
November 18, 2009
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Program Result Report
Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.
November 18, 2009
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Program Result Report
The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.
September 1, 2011
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Story
Study by RWJF scholar finds that, for U.S. adults, nonfinancial barriers to health care are more common than financial barriers.
April 1, 2009
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Toolkit
The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.
May 1, 2008
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Report
This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.
June 4, 2008
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Toolkit
A successful language services program begins with a strong foundation.
June 4, 2008
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Issue Brief
While quality for all patients needs to improve, research shows that patients of different ethnicities may receive different levels of care.
June 4, 2008
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Toolkit
This toolkit provides advice to hospitals on improving quality and accessibility of language services.