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Dispute Resolution

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A Moral Compass in Navigating Long-Term Care Decisions in New Jersey

March 22, 2005 | Program Result Report

The New Jersey Office for the Ombudsman for the Institutionalized Elderly, in collaboration with the Stein Ethics Network at the Cooper Health System in Camden, N.J., developed and organized the New Jersey Long-Term Care Ethics Network.

A 62-Year-Old Woman with Skin Cancer Who Experienced Wrong-Site Surgery

August 12, 2009 | Journal Article

This article looks at how medical errors are handled in the health professions and suggests that full disclosure of the mistake, in addition to an apology and follow-up, may be the best way to approach this sensitive topic.

Consumer Engagement in a Multi-Stakeholder Group

January 1, 2010 | Issue Brief

Tips and recommendations to maximize the engagement of consumer advocates in multi-stakeholder groups.

Families USA Established a Support Center to Boost Capacity of Consumer Health Assistance Programs

May 1, 2007 | Program Result Report

Families USA created and ran a support center - the Health Assistance Partnership - to provide technical assistance to consumer health assistance programs.

First Comprehensive Catalog of Health Care Ombudsman Programs and Technical Guide for Establishing Them

May 1, 2002 | Program Result Report

The Families USA Foundation produced the first comprehensive, nationwide catalog of health care ombudsman programs, and a guide to the key technical and design issues involved in establishing such programs.

How to Foster Interprofessional Collaboration Between Physicians and Nurses?

January 9, 2013 | Program Result Report

In 2012, the Center for Applied Research reconvened nurses and physician representatives of associations who had participated in an unsuccessful attempt to produce consensus on interprofessional collaboration, to draw lessons from the project.

Malpractice Reform ¿ Opportunities for Leadership by Health Care Institutions and Liability Insurers

April 15, 2010 | Journal Article

The authors examine three "disclosure and offer" models which may balance the interests of providers and patients better than the existing malpractice system.

National Costs of the Medical Liability System

September 1, 2010 | Journal Article

Concerns about reducing the rate of growth of health expenditures have reignited interest in medical liability reforms and their potential to save money by reducing the practice of defensive medicine. This article identifies the various components of liability system costs, generates national estimates for each component, and discusses the level of evidence available to support the estimates.

New Directions in Medical Liability Reform

April 21, 2011 | Journal Article

New models of response to medical injuries which focus on improving delivery of safe and efficient patient care hold promise.

Physicians' Fears of Malpractice Lawsuits are not Assuaged by Tort Reforms

September 1, 2010 | Journal Article

Physicians contend that the threat of malpractice lawsuits forces them to practice defensive medicine, which in turn raises the cost of health care.

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