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January 1, 2012 | Toolkit
This presentation provides a brief overview of public health services research (PHSR). The presenters discuss Examining Local Health Department Resources and Systems for Seniors (ELDHRS) survey design as a potential model for complex public health s ...
January 1, 2011 | Toolkit
This manual outlines the training goals and the role of the Court Appointed Special Advocates (CASA) Volunteer in Medical Advocacy. The primary goal for the CASA Medical Advocacy is to ensure that children receive regular well-care, dental care, and ...
July 1, 2012 | Toolkit
This framework was designed to assist Aligning Forces for Quality (AF4Q) Alliances in building an onboarding toolkit for new consumers. Onboarding is a process used to orient new volunteers or staff to an organization. It typically includes a set of ...
July 1, 2012 | Toolkit
Meaningfully engaging consumer leaders in the Aligning Forces for Quality (AF4Q) initiative helps ensure the community's patient, caregiver, and consumer needs are met. Meaningful consumer engagement (CE) is a term often used when describing multi-s ...
April 1, 2012 | Toolkit
This document outlines a set of best practices for Alliances to recruit, orient, and support consumer stakeholders, also called community partners.
April 1, 2012 | Toolkit
Although there are a number of specific reasons why quality data reports may be missing for a provider, this report provides guidance focusing on three key reasons: Too few patients did not report and not applicable.
April 1, 2012 | Toolkit
Providing clear missing data explanations may improve consumers' response to health professionals without data, as well as health professional engagement in reporting activities.
April 1, 2012 | Toolkit
Patient Experience Messaging for Health Plans is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.
April 1, 2012 | Toolkit
The Patient Experience of Care Glossary is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.
April 1, 2012 | Toolkit
Patient Experience Messaging for Providers is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.