Alliance Stakeholder Perspectives
October 1, 2010 | Toolkit
Summary of stakeholder perspectives, including consumer viewpoints, health insurance plans, providers and employers in each of the Aligning Forces for Quality (AF4Q) focus areas.
Health Care Markets
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Supporting Consumers in AF4Q Alliances Through the Four Stages of Consumer Engagement
January 1, 2010 | Toolkit
The process for engaging consumer representatives in Aligning Forces for Quality (AF4Q) consists of four stages. This resource presents a model work plan for engaging consumer representatives through these four stages.
Defining Consumer Representation
January 1, 2010 | Toolkit
Defines the various roles consumer stakeholders can play in Aligning Forces for Quality (AF4Q) Alliances to ensure genuine consumer representatives.
Primer on Post Claims Underwriting and Rescission Practices
November 25, 2009 | Toolkit
This case study examines the current state of post-claims underwriting and rescissions regulation in Texas.
11 Ways to Bolster Efforts to Engage Consumers
December 1, 2011 | Toolkit
This tool/utility is provided as part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.
Template A
June 16, 2011 | Toolkit
This set of email templates can assist Alliances in engaging prospective and current consumer representatives in all aspects of AF4Q, moving them from awareness, to understanding, to buy-in and finally, to activation.
Template F
June 16, 2011 | Toolkit
This set of email templates can assist Alliances in engaging prospective and current consumer representatives in all aspects of AF4Q, moving them from awareness, to understanding, to buy-in and finally, to activation.
Creating a Consumer Advisory Council
June 16, 2011 | Toolkit
This fact sheet outlines a set of best practices to help guide creation of any form of a Consumer Advisory Council.
Template D
June 16, 2011 | Toolkit
This set of email templates can assist Alliances in engaging prospective and current consumer representatives in all aspects of AF4Q, moving them from awareness, to understanding, to buy-in and finally, to activation.
Template B
June 16, 2011 | Toolkit
This set of email templates can assist Alliances in engaging prospective and current consumer representatives in all aspects of AF4Q, moving them from awareness, to understanding, to buy-in and finally, to activation.