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Health Insurance Exchanges

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What Should Exchanges Know About Call Centers

March 1, 2013 | Issue Brief

This brief reviews the components of a Call Center as a main face of the Exchange and part of a broader strategy for optimizing people, processes, and technology to support Exchange goals and objectives.

Navigators and In-Person Assistors

March 1, 2013 | Issue Brief

This brief outlines important policy issues for states to consider while implementing their Navigators and IPA programs, as well as summarizes the basic information and guidance released to date.

Health Insurance Exchange: Exchange Implementation Workplan

September 1, 2012 | Issue Brief

The Blueprint application that certifies states to operate a State Based Exchange (SBE) or State Partnership Exchange. In order to aid states in achieving SBE certification, Manatt Health Solutions

State Based Health Insurance Exchange Individual Eligibility Business Requirements Template

August 1, 2012 | Report

The Individual Eligibility Business Requirements Template, prepared by Manatt Health Solutions, was developed in order to help drive state decisions and is based on the the eligibility business functions that state Exchanges and Medicaid agencies ar ...

State Insurance Exchanges Face Challenges In Offering Standardized Choices Alongside Innovative Value-Based Insurance

February 4, 2013 | Journal Article

Transparency about benefits and cost sharing, and uniform definitions and descriptions of design attributes—in plain English—will be necessary to support informed consumer decision-making.

A Tool for States to Conduct a "Gap Analysis" of Their Information Infrastructure Resources

April 30, 2013 | Program Result

Social Interest Solutions created a tool to help states complete a "gap analysis" revealing which existing software and hardware they could use to create a new health insurance exchange and which resources they lacked.

Analyzing Vermont's Health Insurance Market

January 9, 2013 | Program Result

The Vermont Department of Financial Regulation analyzed the state's health insurance market to inform development of its health insurance exchange. The Vermont legislature adopted all of the recommendations in the law to establish the exchange.

Creating a Roadmap for State Health Insurance Exchanges

December 18, 2012 | Program Result

The National Academy of Social Insurance assembled a panel of experts to develop model legislative language and issue briefs to help state policy-makers implement health insurance exchanges under the Patient Protection and Affordable Care Act.

State Health Insurance Exchanges

Share this video: A brief and easy-to-understand intro to Health Insurance Exchanges Health insurance exchanges can be thought of as online marketplaces that individuals and small businesses access to find health insurance options State Insurance Ex ...

Federally-Facilitated Exchanges and the Continuum of State Options

December 1, 2011 | Report

This report explores three ways that states can comply with the Affordable Care Act requirement of establishing a health insurance exchange in their state.

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