Hospital Focuses on Community Engagement to Help Reduce Readmissions
April 8, 2013 | Story
Methodist South Hospital formed a multidisciplinary in-hospital team to develop interventions targeted at reducing the hospital’s readmissions rate.
Hospital Admissions
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Readmission Rates Tell Only Part of the Story
January 22, 2013 | Story
Study by RWJF Clinical Scholars finds many patients visit emergency departments after discharge, revealing possible flaw in the way new federal incentive programs assess hospital care.
Recent Research About Nursing, January 2013
January 10, 2013 | Story
Phone calls from nurses reduce readmissions.
RWJF Scholar Named a MacArthur 'Genius'
October 2, 2012 | Story
Geriatrician Eric Coleman Credits RWJF Clinical Scholars Program's Focus on Becoming a 'Change Agent'
Post-Visit Patient Contact Improves Patient Satisfaction
April 8, 2013 | Story
Contacting patients the day after an ED visit has helped Edward Hospital & Health Services consistently achieve 95 – 99 percent Press Ganey satisfaction scores, reduce the risk of negative outcomes following discharge, and collect patient data.
Reducing Anxiety and Increasing Patient-Centeredness With a Welcome Video
June 4, 2008 | Video/Story
Staff developed a welcome video called, “Your Stay at Kaiser: What You Need to Know,” for patients entering the hospital.
Modifying the Admission Process to Improve the Collection and Accuracy of REL Data Collection
September 29, 2010 | Story
Methodist North Hospital implemented changes in the hospital electronic medical record (EMR) and patient in-take process to improve the collection and accuracy of REL data collection.
Modifying the Registration System to Accurately and Efficiently Capture Patient Language Preference
September 29, 2010 | Story
Beaumont Hospital changed hospital registration and record-keeping system so that they do not automatically input English as the default language for the patient.
Improving Emergency Department (ED) Throughput by Registering Patients by Acuity
June 4, 2008 | Story
Many ED's register their patients in the order that they are triaged. While this system is often deeply entrenched in the hospitals' overall registration processes, it can contribute to overcrowding and be a limiting factor for throughput.
Increasing Satisfaction by Providing Headphones and Ear Plugs to Patients
June 4, 2008 | Story
Staff began offering patients headphones and/or ear plugs during their admission in order to minimize the noise disturbance on the unit.