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March 1, 2013 | Journal Article
Patients who received self-care instructions from nurses using the teach-back method, retained information but it did not reduce 30-day hospital readmission rates.
February 4, 2011 | Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.
February 4, 2011 | Toolkit
Good Samaritan Hospital Medical Center expedited the care of the Emergency Severity Index (ESI) III patients by effectuating a reduction left without being seen rates and overall time to provider.
June 4, 2008 | Toolkit
Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.
June 4, 2008 | Video/Survey/Poll
In order to improve the process, a new role was created for a resource nurse and the traditional charge nurse role was eliminated.
September 1, 2006 | Toolkit
After being triaged in the emergency department, psychiatric patients are immediately escorted to Psychiatric Emergency Services (PES).
September 1, 2006 | Toolkit
Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The rapid entry process involves integrating technology into hospital routines and implementing complementary changes in staff culture. As part of the process, patients undergo a quick electronic registration ...
September 1, 2006 | Toolkit
John F. Kennedy Medical Center changed the triage and registration process to create a more fluid, non-linear design for patient care.