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September 12, 2010 | News Release
Making signage easy to understand and eliminating language barriers is one simple way to iimprove the health care experience for everyone.
October 16, 2007 | Program Result Report
Temple University Health System in Philadelphia developed and promoted language services for Spanish-speaking patients in all of the system's hospitals and recruited, trained and credentialed six health care interpreters.
National Program
Expecting Success was a national program aimed at improving the quality of cardiac care while reducing racial, ethnic and language disparities.
November 18, 2009 | Program Result Report
Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.
November 18, 2009 | Program Result Report
The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.
October 15, 2007 | Program Result Report
From 2002 to 2006, the Regional Medical Center at Memphis, known as the MED, in Memphis, Tenn., improved and expanded language services for Spanish-speaking patients throughout the organization.
October 16, 2007 | Program Result Report
Hablamos Juntos: Improving Patient-Provider Communication for Latinos was the first national effort to help health care organizations meet the challenge of providing language services and signage.
May 15, 2011 | Program Result Report
Expecting Success: Excellence in Cardiac Care aimed at improving the overall quality of cardiac care while reducing racial, ethnic and language disparities in 10 participating hospitals from 2004 to 2008.
March 24, 2010 | Story
Duke University Hospital and the health system wanted to improve cardiac care for African-American and Latino populations by identifying and analyzing disparities and developing tools that would better serve them.
March 24, 2010 | Story
A multidisciplinary team redesigned Montefiore Medical Center's patient registration system to collect data on race, ethnicity and preferred language, and developed a procedure to provide faster treatment for heart attack patients.