Hospital Ownership and Financial Performance
April 1, 2007 | Journal Article
What Explains the Different Findings in the Empirical Literature?
Hospitals and Hospital Systems
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Failure to Rescue
April 1, 2007 | Journal Article
Validation of an Algorithm Using Administrative Data
Special Units Give Nurses Autonomy, High Expectations
December 16, 2008 | Program Result
In 2000, Meridian Health system, located in Neptune, N.J., was struggling to integrate the merger of three hospitals. Its patient and employee satisfaction scores were low.
Nurses Transform Unwieldy Decision-Making, Go Back to Bedside
December 16, 2008 | Program Result
At Aurora St. Luke's Medical Center, too many nurses had a part in decision-making, which meant that few decisions were made.
Boone Hospital to Employees: Be Nice or Leave
December 16, 2008 | Program Result
In 1993, Boone Hospital Center's new president, faced with changes in healthcare financing and increased competition, introduced a new job requirement: employees had to be nice.
Poor Ratings from Community Wake Up Hospital
December 16, 2008 | Program Result
In 2003, St. Alphonsus Regional Medical Center in Boise, Idaho got a jolt when the marketing department conducted routine focus groups among community members.
From Status Quo to Top Children's Hospital
December 16, 2008 | Program Result
In 1993, Children's Mercy Hospitals and Clinics in Kansas City, Mo. needed a push. It got one from a visionary CEO who had a bold vision: It would be the best children's hospital in the world.
A Troubled Hospital Stumbles in its Transformation Attempt
December 16, 2008 | Program Result
Copley Hospital in Morrisville, Vt. is a small, community hospital with a history of poor relations between its administration and its nurses. Copley's effort to transform its culture in 2005 did nothing to improve those relations.
Nurses Find Their Identity
December 16, 2008 | Program Result
At M.D. Anderson Cancer Center in Houston nurses were overshadowed by the center's national reputation for cancer care and a complex organization that made it difficult for nurses to relate to their colleagues.
Nurses Report Mixed Results of Hospital Transformation
December 16, 2008 | Program Result
In 1998, Humility of Mary Health Partners, a two-hospital Catholic health system in Ohio, undertook a process of cultural transformation to address growing dissatisfaction among nurses.