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Information Technology and Tools

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Using Websites to Engage Consumers in Managing Their Health and Healthcare

September 1, 2012 | Journal Article

This study provides insight into the potential of local community health information websites to cultivate and support consumer engagement through website positioning and content choices. These researchers systematically assessed website messaging, ...

M.D. Anderson IVR (Interactive Voice Response) System Training

January 1, 2011 | Toolkit

This resource contains instructions for the Interactive Voice Response (IVR) system and how it is used for the purpose of symptom assessment and management. It is a multiple software/hardware system that consists mainly in a telephone calling system ...

Assessing the Role of Health e-Technologies in Advancing the Future of eHealth

March 1, 2007 | Evaluation

This report explores the goals of RWJF's Health e-Technologies Initiative: Building the Science of e-Health (HETI), which included expanding the body of knowledge about the efficacy, costs, cost effectiveness and overall quality of e-health applications currently in use for health behavior change and chronic disease management, and the expansion of the body of knowledge about how to evaluate, compare and improve them.

The Story of Transforming Care at the Bedside

January 30, 2005 | Report

Tami Merryman, vice president of Patient Care Services at the University of Pittsburgh Medical Center Shadyside, presents a summary of Shadyside's efforts to implement the Foundation's Transforming Care at Bedside initiative. Her remarks are excerpt ...

Improving the Science of Continuous Quality Improvement Program and Evaluation

June 25, 2012 | Program Result Report

Improving the Science of Continuous Quality Improvement Program and Evaluation funded nine teams of researchers to address a core question within health care environments: "How will we know that change is an improvement?"

Remote Video Interpreting Services

May 2, 2013 | Story

Using two-way video, medical interpreters at four of Sutter Health’s campuses in San Francisco have been able to double the size of their caseloads, and now serve 8 to 12 patients a day.

Speaking Together: National Language Services Network

April 18, 2011 | Program Result Report

Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.

How Physician Compare Could Help Consumers

September 1, 2012 | Issue Brief

Related websites  Physician Compare       Mandated by the Affordable Care Act (ACA), the Physician Compare website was created to allow consumers to compare physicians based on quality of care. In addition to information such as specialty, location, ...

Engaging Healthcare Consumers Through Social Media

January 1, 2011 | Report

This case study outlines the Maine AF4Q Alliance's planning process, activities, lessons learned, and future efforts around implementing a social media campaign to engage consumers.

Foundation Announces Semi-Finalists in Aligning Forces Developer Challenge

February 21, 2012 | News Release

Innovation competition challenged software developers to create apps that enable patients to easily access information comparing the quality of care provided by local doctors and hospitals.

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