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Language and Health Illiteracy Barriers

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Primary Language, Income and the Intensification of Anti-Glycemic Medications in Managed Care

May 1, 2011 | Journal Article

This article examines how language and income interact with treatment of Type II diabetes in a large managed-care trial. Previous research has shown that minorities and low-socioeconomic status individuals have more poorly controlled blood sugar levels than White Americans.

Developing Universal Symbols for Health Care Facilities

May 13, 2011 | Program Result

Project staff worked with a design team to create and test a set of universal graphic symbols to help people with limited proficiency in English find their way around health care facilities.

Addressing Language Barriers in Health Care

March 1, 2007 | Issue Brief

This issue brief from the Speaking Together project, presents an overview of the program funded by the Robert Wood Johnson Foundation whose aim is to identify, test and assess strategies for hospitals to provide effective language services to patients with limited English proficiency.

In Any Language

May 1, 2008 | Report

This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.

Modifying the Registration System to Accurately and Efficiently Capture Patient Language Preference

September 29, 2010 | Story

Beaumont Hospital changed hospital registration and record-keeping system so that they do not automatically input English as the default language for the patient.

Initial Interpreter Qualifications Assessment Process

June 4, 2008 | Toolkit

Research demonstrates that the use of unqualified individuals can result in increased medical errors.

Interpreter Services Annual Services Competencies Assessment

June 4, 2008 | Toolkit

The presence of a readily accessible, qualified language services workforce is necessary for a high-quality program.

Language Barriers in Health Care

June 4, 2008 | Toolkit

Select Findings from the Literature

Interpreter Satisfaction Survey

March 1, 2007 | Toolkit

The presence of a readily accessible, qualified language services workforce is necessary for a high-quality program.

Improving the Language Screening Process: Verifying Patients' Language Needs at the Point of Service

January 14, 2010 | Story

Cambridge Health Alliance developed a system to ensure the accuracy of the patient's "language of care" in the electronic medical record.

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