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December 1, 2009 | Journal Article
This article examines a randomized clinical trial testing a medication education tool designed for low-literacy hospital discharge patients. The researchers found that the education tool did not have an effect on medication adherence.
December 1, 2009 | Journal Article
This article examines how Latinos who are not fluent in English receive information about the purpose, side effects and correct usage of prescribed medications. The Latino population is rapidly increasing throughout the United States and language barriers can make it difficult for providers to deliver optimal medical care.
September 29, 2010 | Story
Beaumont Hospital changed hospital registration and record-keeping system so that they do not automatically input English as the default language for the patient.
September 29, 2010 | Story
Central Maine Medical Center developed contracts for outside interpreter agencies specifying qualifications and standards for interpreters.
January 1, 2010 | Book
In this chapter, Irene Wielawski, a free-lance journalist and former investigative reporter looks at Hablamos Juntos, examining its conceptual bases, observing the program in action, and offering some thoughts—based in part on the evaluation of the program—on the challenges to language-access programs and possible ways of overcoming them.
November 18, 2009 | Program Result
Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.
November 18, 2009 | Program Result
Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.
November 18, 2009 | Program Result
The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.
November 1, 2007 | Journal Article
This article focused on the relationship between limited English proficiency among the patient population and physician services. The study sample was 67 individuals, 45 physicians and 22 office managers, who participated in a total of nine computer-assisted telephone focus groups.
June 4, 2008 | Toolkit
Research demonstrates that the use of unqualified individuals can result in increased medical errors.