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Language Services

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  • Topic: Language services
  • Topic: Hospitals and hospital systems
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Interpreters to Ensure Patients Receive Instructions in Their Native Language

February 26, 2013

Oregon Health and Science University saw a 65 percent improvement in ensuring patients with limited English proficiency have an interpreter during admission and discharge.

EHR “Alerts” Increase Use of Interpreters

St. Mary's hospital used its EHR system to increase the use of qualified interpreter services during admission from 44 percent to 73 percent over seven months, and during discharge from 26 percent to 60 percent.

Telephone Interpreter Message to Providers

February 6, 2008 | Toolkit

Systems that support delivering appropriate interpreter services to patients.

Hospitals Prefer In-House Solutions For Medical Interpreting

August 1, 1998 | Program Result Report

Helping Hands, Inc., a nonprofit organization affiliated with the Boston University School of Medicine, piloted shared medical interpretation services for non-English speaking patients in health care institutions in New York, Massachusetts and Connecticut.

Memphis Medical Center (the MED) Improves Language Services for Spanish-Speaking Patients Through RWJF's Hablamos Juntos Program

October 15, 2007 | Program Result Report

From 2002 to 2006, the Regional Medical Center at Memphis, known as the MED, in Memphis, Tenn., improved and expanded language services for Spanish-speaking patients throughout the organization.

Temple University Health System in Philadelphia Improves Language Services for Spanish-Speaking Patients Through RWJF's Hablamos Juntos Program

October 16, 2007 | Program Result Report

Temple University Health System in Philadelphia developed and promoted language services for Spanish-speaking patients in all of the system's hospitals and recruited, trained and credentialed six health care interpreters.

Language Services Program Assessment Questions

June 4, 2008 | Toolkit

A successful language services program begins with a strong foundation.

Getting By

February 1, 2009 | Journal Article

This qualitative study examined the underuse of interpreters by residents at two major urban teaching hospitals. Professional interpreters can improve communication and the quality of care received by patients not fluent in English, but remain underused even when their services are readily available.

Acute Myocardial Infarction Length of Stay and Hospital Mortality are Not Associated with Language Preference

February 1, 2008 | Journal Article

In this study, the researchers examine the relationship between language preferences, length of stay and in-hospital mortality for a group of patients admitted for acute myocardial infarction (AMI).

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