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November 30, 2012 | Program Result Report
The Certification Commission for Healthcare Interpreters developed and pilot tested certification exams for health care interpreters seeking professional certification in Mandarin and Arabic to help patients communicate with health professionals.
October 17, 2011 | Story
Study by RWJF Scholar finds video-interpreting may reduce number of Spanish-speaking patients who leave emergency departments against medical advice.
February 1, 2008 | Story
Current Language Proficiency Testing Options
February 6, 2008 | Toolkit
Systems that support delivering appropriate interpreter services to patients.
June 4, 2008 | Toolkit
A successful language services program begins with a strong foundation.
January 1, 2008 | Toolkit
A language services program.
May 1, 2004 | Journal Article
More than 46 million people in the United States do not speak English as their primary language, and more than 21 million speak English less than "very well." Persons who have limited English proficiency are less likely to have a regular source of p ...
August 1, 1998 | Program Result Report
Helping Hands, Inc., a nonprofit organization affiliated with the Boston University School of Medicine, piloted shared medical interpretation services for non-English speaking patients in health care institutions in New York, Massachusetts and Connecticut.
September 1, 2008 | Journal Article
Select Findings from the Literature
October 15, 2007 | Program Result Report
From 2002 to 2006, the Regional Medical Center at Memphis, known as the MED, in Memphis, Tenn., improved and expanded language services for Spanish-speaking patients throughout the organization.