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Management/Administration

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State of Reform

October 1, 2009 | Report

Lab Report #1: Evaluating State Efforts to Improve Access to Health Care

Quality Improvement Strategies for Public Health Agencies to be Explored in 10 States

January 7, 2007 | News Release

The Multistate Learning Collaborative is expected to identify tools that can be used by health departments in preparation for accreditation.

Improving Patient Satisfaction in the Emergency Department (ED) with a Call Back Clerk

June 4, 2008 | Story

Staff developed a dedicated position, the Call Back Clerk, and a user-friendly database to conduct individual patient follow-up calls after discharge from the ED.

Expanded Database Provides a Way to Analyze Home Health Care

September 1, 1998 | Program Result

From 1994 to 1997, staff at the California Association for Health Services (CAHSAH) constructed a uniform patient-level home health care database and developed a comprehensive patient classification system for home health care services. They also analyzed the collected data.

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