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August 1, 2007 | Issue Brief
This issue brief, drawing on the experience of the Baltimore Alliance for Careers in Healthcare, illustrates how one such career ladder system could work, as well as some important considerations when designing and implementing such a system. The al ...
March 26, 2013 | Issue Brief
Forces Driving Implementation of the CAHPS® Clinician & Group Survey is part of a suite of resources on patient experience designed by AF4Q to assist community health collaboratives.
August 1, 2012 | Issue Brief
16 communities. 37 million people. One goal.
July 1, 2012 | Issue Brief
The use of patient-facing health information technology (HIT) platforms, such as personal health records (PHRs) and web portals, holds the promise of engaging patients in their own health care with the ultimate purpose of improving overall quality a ...
April 1, 2012 | Issue Brief
Measuring Patient Experience is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.
April 1, 2012 | Issue Brief
"The Benefits of CAHPS®" is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.
April 1, 2012 | Issue Brief
Trend data play a valuable role in quality improvement. Results of our formative research showed that communities that publicly report trend data are using it as a quality improvement indicator and tool.
April 1, 2012 | Issue Brief
This document presents recommendations for improving a public reporting website based on the lessons learned by eight community-based organizations that are part of RWJF's Aligning Forces for Quality.
April 1, 2012 | Issue Brief
This case study is a product of Aligning Forces for Quality (AF4Q), Robert Wood Johnson Foundation's signature effort to improve health and health care in communities across America.
March 1, 2012 | Issue Brief
This study from researchers at the University of Michigan, in collaboration with the Aligning Forces for Quality (AF4Q) evaluation team, looks at the readiness of primary care practices for implementing the PCMH model and provides guidelines for assessing and increasing its readiness.