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December 1, 2010 | Journal Article
A review of existing research on handoffs in order to inform the improvement and standardization of the handoff process in hospitals found that in existing literature, key concepts remain poorly defined and that patient safety is not analyzed against handoffs' other functions.
January 1, 2008 | Issue Brief
Nurses are now called to a ???Vitality Huddle??? between 9:30 and 10:00 a.m. via the unit's call system. The nurses gather in the workroom near the nurses' station for 10-15 minutes to interact and focus on relationship building.
June 4, 2008 | Video/Survey/Poll
In order to improve the process, a new role was created for a resource nurse and the traditional charge nurse role was eliminated.
February 4, 2011 | Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.
January 1, 2004 | Report
This white paper was published by The Institute for Healthcare Improvement, in partnership with the Robert Wood Johnson Foundation. The paper outlines RWJF's Transforming Care at Bedside initiative, an effort to improve the quality of care in medica ...
August 11, 2009 | Story
Seattle Children's Hospital incorporated language services metrics into the hospital dashboard and changed hospital policy to require interpretation two times a day for patients.
August 11, 2009 | Story
The RACE project introduced a standardized process by which each participating hospital designates a reperfusion and triage strategy for STEMI patients to decrease door-to-balloon times for percutaneous coronary intervention.
September 1, 2006 | Toolkit
Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...
June 4, 2008 | Toolkit
Staff at the University of Texas M.D. Anderson Cancer Center, Houston, Texas, began using an experienced nurse to support the clinical nurses by coordinating discharge activities, serving as a liaison to other team members and ensuring that all aspects of discharge are complete for patients and families.