February 4, 2013
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Journal Article
The practice of patient-centered care remains in its developmental stages—hampered, in part, by limited evidence of its effectiveness.
September 1, 2012
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Journal Article
Achieving a meaningful definition and shared understanding of consumer engagement is a critical step in making real progress as the nation works to transform its health care system to make care more efficient, affordable, effective, and patient-cent ...
December 1, 2012
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Journal Article
Greater use of patient-centered medical home processes were not associated with patients’ perception of care according to this study.
August 1, 2011
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Journal Article
This article provides the first national data on the use of medical home processes such as chronic disease registries, nurse care managers, and systems to incorporate patient feedback.
March 26, 2013
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Issue Brief
Forces Driving Implementation of the CAHPS® Clinician & Group Survey is part of a suite of resources on patient experience designed by AF4Q to assist community health collaboratives.
November 1, 2009
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Journal Article
This article examines the ethical responsibility of physicians to their patients when patients' health care decisions are influenced by financial considerations. As consumer-directed health care increases the amount of money patients pay out of pocket for medical services, new responsibilities emerge for physicians.
September 1, 2012
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Issue Brief
Related websites Physician Compare Mandated by the Affordable Care Act (ACA), the Physician Compare website was created to allow consumers to compare physicians based on quality of care. In addition to information such as specialty, location, ...
August 1, 2012
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Issue Brief
16 communities. 37 million people. One goal.
July 1, 2012
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Issue Brief
The use of patient-facing health information technology (HIT) platforms, such as personal health records (PHRs) and web portals, holds the promise of engaging patients in their own health care with the ultimate purpose of improving overall quality a ...
August 9, 2012
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Report
New insights into the inner workings of America's primary care practices, including areas of strength and critical areas for growth.