Following the Leader
February 1, 2011 | Report
Urgent Matters Learning Network II final report shares case studies, results, success and lessons learned.
Patient Flow
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Improving Patient Flow and Reducing Emergency Department (ED) Crowding
February 1, 2010 | Issue Brief
Issue brief from RWJF-supported Urgent Matters Learning Network signals a promising future.
Perfecting Patient Flow
January 1, 2005 | Report
Prepared by the RWJF-supported Urgent Matters program,the report was published in May 2005 by the National Association of Public Hospitals. The report describes practical approaches to easing emergency department crowding as implemented in three mem ...
Policy Forum Webcast: Improving Patient Flow & Reducing Emergency Department (ED) Crowding
June 3, 2010 | Video
Webcast of ED Policy Forum Highlighting Success of Initiative to Develop Performance Measurement & Improve Operations.
Urgent Matters Program Toolkit
March 3, 2010 | Toolkit/Story
Proven Solutions to ED Crowding.
Shady Grove Adventist Hospital
September 1, 2006 | Toolkit
The mandatory bed huddle sessions include team members from throughout the hospital, including Emergency Department (ED) personnel, senior hospital administrators, in-patient nursing supervisors, and housekeeping staff.
Boston Medical Center
September 1, 2006 | Toolkit
Boston Medical Center worked with the bed cleaning contractors at the hospital to reduce the bed turnaround time.
Grady Health System
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Patients with specific diagnoses, including chest pain, heart failure, asthma, hyperglycemia, are admitted to a seven-bed Care Management Unit (CMU) directly from the emergency department (ED). Placing patien ...
Gwinnett Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital created protocols for patients with common complaints so that tests could be started for these patients while they were waiting to see a physician. This strategy uses previously wasted time in th ...
Stony Brook University Hosptial
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Under the Full Capacity Protocol, when the emergency department (ED) is no longer able to evaluate and treat patients in a timely fashion due to lack of space, patients awaiting admission are transferred to a ...