July 7, 2011
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Human Capital Blog
Post
To make matters worse, overloaded ERs are more common than they used to be – at least in part because some hospitals are closing down their emergency departments. Another recent study we published in JAMA (covered in the New York Times on May 18, 20 ...
September 1, 2006
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Toolkit
This strategy improves communication between hospital employees in the emergency department (ED) and patients by using scripts. All hospital employees in the ED were given scripts to use with patients, so that each patient received the same high lev ...
September 1, 2006
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Toolkit
Boston Medical Center worked with the bed cleaning contractors at the hospital to reduce the bed turnaround time.
September 1, 2006
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Toolkit
Related websites Urgent Matters Web site The purpose of ED Connections is to link vulnerable patients who repeatedly use the emergency department (ED) for medical care with community services that can help better address their health care needs. Onc ...
June 4, 2008
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Toolkit/Story
The Urgent Matters program, a national initiative of the Robert Wood Johnson Foundation, works intensively to try to find solutions to this problem that could be applicable nationwide.
September 1, 2006
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Toolkit
Patient tracking systems are used in hospitals to streamline the processes of care for patients in the emergency department. These systems can track patient flow, provide tools to clinicians for better decision-making, cut wait times and ultimately ...
September 1, 2006
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Toolkit
The mission of the Nursing Process Council is to establish collaborative methods to identify and resolve issues related to patient within the acute care setting.
September 1, 2006
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Toolkit
Unused space in the hospital was converted into a holding unit for patients admitted to the hospital from the emergency department (ED). With admitted patients moved to the holding unit, the ED has more space to see new patients, which improves pati ...
September 1, 2006
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Toolkit
The nursing staff schedule was adjusted to have different staffing levels during different times of the day and week, according to demand in the emergency department (ED).
September 1, 2006
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Toolkit
Related websites Urgent Matters Web site The hospital created a multidisciplinary team to develop an improved protocol for asthma patients in the emergency department (ED). The result was the addition of a dedicated respiratory therapist in the ED f ...