Following the Leader
February 1, 2011 | Report
Urgent Matters Learning Network II final report shares case studies, results, success and lessons learned.
Patient Overcrowding
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Perfecting Patient Flow
January 1, 2005 | Report
Prepared by the RWJF-supported Urgent Matters program,the report was published in May 2005 by the National Association of Public Hospitals. The report describes practical approaches to easing emergency department crowding as implemented in three mem ...
Gwinnett Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital created protocols for patients with common complaints so that tests could be started for these patients while they were waiting to see a physician. This strategy uses previously wasted time in th ...
Stony Brook University Hosptial
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Under the Full Capacity Protocol, when the emergency department (ED) is no longer able to evaluate and treat patients in a timely fashion due to lack of space, patients awaiting admission are transferred to a ...
Urgent Matters
National Program
Program to support the development and implementation of best practices to relieve emergency department overcrowding, and help communities understand the interdependence between the health care safety net and the rest of the delivery system.
Urgent Matters
February 25, 2011 | Program Result
Urgent Matters was a national program of the Robert Wood Johnson Foundation (RWJF) that aimed to relieve emergency department overcrowding, improve patient care and increase patient satisfaction.
Patient Outcomes When Hospitals Experience a Surge in Admissions
January 1, 2005 | Journal Article
In January 2004, a California law went into effect that regulates minimum nurse/patient ratios in hospitals because several studies had documented worse patient outcomes when nurse/patient ratios fell. This study examined associations between low nurse/patient ratios and adverse patient outcomes.
Shady Grove Adventist Hospital
September 1, 2006 | Toolkit
The mandatory bed huddle sessions include team members from throughout the hospital, including Emergency Department (ED) personnel, senior hospital administrators, in-patient nursing supervisors, and housekeeping staff.
St. Joseph's Hosptial & Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital developed a comprehensive diversion reduction plan to improve efficiency of hospital discharges and identified a team of individuals to oversee implementation of the plan. The plan sets guideline ...
New Program Launched to Help Emergency Departments Relieve Crowding, Improve Health Care Delivery
September 23, 2002 | News Release
The Robert Wood Johnson Foundation (RWJF) launched a new program, Urgent Matters. The $4.6 million program is designed to reduce emergency department crowding and to assess the condition of the health care safety net.