Standardized Performance Measurement and Reporting in Emergency Departments (EDs)
April 1, 2010 | Issue Brief
RWJF Urgent Matters Initiative shows progress in developing standardized performance measurement and reporting in EDs.
Patient Overcrowding
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Reducing ED Crowding Through "Straight Back Triage"
June 4, 2008 | Story
Staff at William Beaumont Hospital introduced a new triage system to quickly pre-screen and categorize patients before sending them to one of three treatment areas to be more fully triaged.
Reducing Emergency Department Crowding Through the Full Capacity Protocol
June 4, 2008 | Story
Initiation of the Full Capacity Protocol has led to a substantial increase in patient safety and satisfaction.
Emergency Department Crowding
June 4, 2008 | Book/Issue Brief
The rising number of uninsured, an aging population, changing financial incentives and variations in medical practice all contribute to the ED crowding phenomenon.
Improving Self-Care and Reducing ED Visits Through a Health Ministry Program
August 11, 2009 | Story
Within the first quarter of 2008, a majority of the 475 patients receiving services at the Good Samaritan Health Center and through Delta Regional’s Medication Assistance Program were referred by members of the Health Ministry Network.
Bursting at the Seams: Improving Patient Flow to Help America's Emergency Departments
June 4, 2008 | Toolkit/Story
The Urgent Matters program, a national initiative of the Robert Wood Johnson Foundation, works intensively to try to find solutions to this problem that could be applicable nationwide.
Reducing Turnaround Time for Fast Track Emergency Department (ED) Patients
June 4, 2008 | Story
To improve the efficiency and decrease the waiting time in the ED, Grady Health System implemented a "Fast Track" service to allow patients with acute but non-life-threatening conditions to be treated more quickly and then released.
Shifting Nurse Schedules to Match ED Demand
June 4, 2008 | Story
This ensures that at the peak time of the day, the ED has the most nurses, and the number of nurses remains in proportion to the number of patients.