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July 1, 2010 | Issue Brief
This report details comprehensive information on the many choices Aligning Forces for Quality (AF4Q) communities have when determining how best to display information.
April 1, 2010 | Issue Brief
Brief outline of the clinical and business cases for collecting and publicly reporting data on patients' experience in the ambulatory care setting. Additionally, offers implementation examples and available tools for leveraging patient experience data to improve the quality of care.
February 14, 2013 | Issue Brief
People actively involved in their health and health care tend to have better outcomes—and, some evidence suggests, lower costs. As a result, many public and private health care organizations are employing strategies to better engage patients.
February 1, 2009 | Issue Brief
To explore the question of what constitutes quality in a health care encounter from the patient perspective, Mathematica Policy Research conducted focus groups with African Americans, Latinos, Asian Indians, and whites.