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Patient Satisfaction/Customer Service

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  • Topic: Patient satisfaction/customer service
  • Age: Children (6-10 years)
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  • Medical treatment facilities (3)
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Hospitalized Children's Perspectives on the Quality and Equity of Their Nursing Care

January 1, 2012 | Journal Article

Approximately 3 million children in the United States are hospitalized every year. This study examines children and adolescents' views of the quality of their nursing care while hospitalized and their physical and emotional states.

A Child's-Eye View of Nursing Comes into Focus

September 29, 2011 | Story

INQRI-funded study takes first-ever systematic look at hospitalized children's perceptions of the quality of their care.

Scheduled "Peace and Quiet Time" for Pediatric Patients

June 4, 2008 | Story

This provides parents and their children with uninterrupted time to sleep or spend quiet time together.

The Immigrants and Refugees New Arrivals Advocacy Project

September 9, 2011 | Program Result Report

The Center for Children's Advocacy in Hartford, Conn., operated a medical-legal advocacy project to improve the health of new immigrant and refugee children.

Fresh Ideas: Improving the Health of Immigrant and Refugee Communities

June 27, 2011 | Program Result Report

Fresh Ideas was a targeted solicitation for proposals that aimed to give immigrants and refugees the tools and support they need to improve and maintain their own health.

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