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Patient Satisfaction/Customer Service

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  • Topic: Patient satisfaction/customer service
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Trying Out a New Model of Caring for People with Dementia

April 11, 2012 | Program Result Report

The Alzheimer's Association and the National Chronic Care Consortium partnered to develop and demonstrate a model of integrated health care and supportive services for people with Alzheimer's disease and dementia.

Fresh Ideas: Improving the Health of Immigrant and Refugee Communities

June 27, 2011 | Program Result Report

Fresh Ideas was a targeted solicitation for proposals that aimed to give immigrants and refugees the tools and support they need to improve and maintain their own health.

Speaking Together: National Language Services Network

April 18, 2011 | Program Result Report

Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.

How Do Nurse Practitioners Compare to MDs as Primary Care Providers?

August 1, 2001 | Program Result Report

The Columbia University School of Nursing conducted the second phase of a study comparing nurse practitioners and physicians as primary care providers.

Is There a Nurse in the House?

September 1, 2001 | Program Result Report

Columbia University School of Nursing developed a plan and instruments to evaluate Columbia Advanced Practice Nurse Associates, a nurse practitioner-run primary health care practice based in Manhattan that it sponsors.

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