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September 13, 2010 | Journal Article
Patients with higher levels of educational attainment, chronic back pain and reports of poor physical health are more likely to perceive mistakes in their ambulatory care. Patient perceptions of mistakes often lead them to seek different physicians.
March 5, 2011 | Human Capital Blog Post
Imagine this: you’ve had an accident and totaled your relatively inexpensive, extremely reliable car. The insurance company offers to replace it with a luxury car, at no extra cost. You know the luxury car may not last as long or work as well, but i ...
December 1, 2006 | Journal Article
Though patients are often asked to evaluate the performance of their physicians, positive bias and poor response rates may limit the usefulness of these evaluations. Unannounced standardized patients are actors who are trained to portray patients in ...
February 1, 2004 | Journal Article
As nurse workloads increase, nurse burnout and job dissatisfaction become greater factors in the voluntary turnover that leads to understaffing of hospitals. Healthcare consumers rank this understaffing as a major threat to patient safety. As a cont ...
January 15, 2013 | Journal Article
With the widespread adoption of online networking and social media, doctors are expected to uphold high standards of online professionalism.
March 22, 2013 | Story
Facilitating shared decision-making between patients and physicians is harder than it sounds, but RWJF Scholar urges health care community not to abandon the goal.
September 27, 2012 | Story
Mobile technology isn’t just for directions or restaurant recommendations; it’s for health care too. Nurses are taking full advantage of the new tech tools—and their patients are benefiting as a result.
January 1, 2012 | Journal Article
Approximately 3 million children in the United States are hospitalized every year. This study examines children and adolescents' views of the quality of their nursing care while hospitalized and their physical and emotional states.
June 4, 2012 | Human Capital Blog Post
HCB: You conducted six focus groups, with 48 patients, to better understand how they felt about obstacles to shared decision making. Tell us what you found. Frosch: Patients absolutely want to collaborate with their physicians in making clinical dec ...
November 1, 2011 | Journal Article
Hospitals may be leaving their patients' religious and spiritual needs unfulfilled despite believing they ought to be more involved, evidence suggests that a low percentage of physicians actually have religious or spiritual discussions with patients.