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June 1, 2003 | Program Result Report
New York-based survey research firm Harris Interactive (formerly known as Louis Harris & Associates) and FACCT, a nonprofit consumer health research organization based in Portland, Ore., fielded and analyzed two nationwide surveys in 2000 – one of consumers and the other of physicians.
A collection of success stories on improving patient satisfaction and engagement from the front lines of American health care, providing free access to strategies used by hospitals and medical practices nationwide to improve care.
March 22, 2013 | Story
Facilitating shared decision-making between patients and physicians is harder than it sounds, but RWJF Scholar urges health care community not to abandon the goal.
January 12, 2012 | Program Result Report
Advancing Measurement of Equity and Patient-Centered Care to Improve Health Care Quality was a targeted solicitation for proposals to expand understanding of how to make health care both more patient-centered and more equitable.
January 15, 2013 | Journal Article
With the widespread adoption of online networking and social media, doctors are expected to uphold high standards of online professionalism.
November 1, 2012 | Toolkit
This decision guide offers a detailed discussion of the issues and choices stakeholders typically will face when using the leveraged approach.
November 1, 2012 | Journal Article
The use of a publicly available online report of physician-level data on the choice of primary care provider (PCP) among new members to the HealthPlus of Michigan health plan was assessed in this study.
September 27, 2012 | Story
Mobile technology isn’t just for directions or restaurant recommendations; it’s for health care too. Nurses are taking full advantage of the new tech tools—and their patients are benefiting as a result.
April 6, 2011 | Program Result Report
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
April 1, 2011 | Journal Article
This research suggests that differences in CAHPS survey results by race or ethnicity are more likely to reflect actual experiences than differences in use of the survey instrument.