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September 27, 2012 | Story
Mobile technology isn’t just for directions or restaurant recommendations; it’s for health care too. Nurses are taking full advantage of the new tech tools—and their patients are benefiting as a result.
May 21, 2013 | Report
In this issue paper, the authors give an overview of performance measurement in U.S. health care, and then make seven policy recommendations aimed at improving the performance measurement enterprise.
April 6, 2011 | Program Result Report
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
National Program
This program, the first of its kind to integrate quality improvement techniques with hospital-based language services.
National Program
To strengthen the addiction treatment system's ability to successfully use process improvement techniques toward increasing patients' access to and retention in addiction treatment programs.
National Program
To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.
January 1, 2012 | Journal Article
Approximately 3 million children in the United States are hospitalized every year. This study examines children and adolescents' views of the quality of their nursing care while hospitalized and their physical and emotional states.
February 14, 2013 | Issue Brief
People actively involved in their health and health care tend to have better outcomes—and, some evidence suggests, lower costs. As a result, many public and private health care organizations are employing strategies to better engage patients.
November 1, 2011 | Journal Article
Latino and African-American children face disproportionate risk factors for developmental disorders this article presents new evidence that health care providers are less likely to engage African-American and Latino parents about concerns for their children's development.
November 1, 2011 | Journal Article
Hospitals may be leaving their patients' religious and spiritual needs unfulfilled despite believing they ought to be more involved, evidence suggests that a low percentage of physicians actually have religious or spiritual discussions with patients.