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Performance Standards and Measurement

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Preferred Practices for Quality Palliative Care Described in Report from National Quality Forum

August 22, 2008 | Program Result Report

The National Quality Forum used its national consensus process to create a framework and a set of preferred practices for quality palliative care that apply across all health care settings and professions.

Interpreter Satisfaction Survey

March 1, 2007 | Toolkit

The presence of a readily accessible, qualified language services workforce is necessary for a high-quality program.

Accreditation Group Sets New Standards for Medical Education, Develops Implementation and Assessment Tools

April 1, 2007 | Program Result Report

The Accreditation Council for Graduate Medical Education directed an initiative that created a set of core competencies for graduate medical education based on what medical residents should know and be able to do.

RAND Develops Web-Based Tool to Help Patients Assess Quality of Care, Obtain Additional Services

May 1, 2007 | Program Result Report

From 2004 to 2005, staff at the RAND Corporation developed a framework for a Web-based tool to help patients understand the quality of health care they are receiving and provide them with information to obtain additional health care services.

Drug Strategies Studies Impact of Treating Teens, Updating Its Guide to Teen Substance Abuse-Treatment Programs

July 26, 2007 | Program Result Report

Drug Strategies conducted three projects that followed up on their guide, "Treating Teens: A Guide to Adolescent Drug Programs," produced in 2003 with support from RWJF.

Medical Interpreting Standards of Practice

August 1, 2007 | Toolkit

The Goal: To strategically build an efficient, effective and qualified workforce for providing language services. Why It's Important: In health care, language services are frequently provided by self-declared bilingual clinical providers and ad hoc ...

Improving the Quality of Health Care Relies Upon Effective Language Services

October 1, 2007 | Toolkit

How Effective Medical Interpretation Can Increase Quality of Care A successful language services program begins with a strong foundation. Structuring policies, procedures and other elements to reflect and build on the organization's priorities will ...

Nursing Leadership

November 1, 2007 | Story

For health consumers to receive the quality of care and safety they deserve, those who lead and govern health care organizations must play an important role in planning how health care is delivered. In this article, the authors identify the extent t ...

Ann L. Hendrich, MSN

February 2, 2005 | Story

About a year after she completed the fellowship, Hendrich left Clarian/Methodist and struck out on her own as a consultant, planning to help health care organizations with patient flow, design and workforce training.

Pay for Performance Improving Health Care Quality and Changing Provider Behavior; But Challenges Persist

November 14, 2005 | News Release

Largest and most diverse P4P project in U.S. shares results of three years of work.

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