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March 26, 2013 | Issue Brief
Forces Driving Implementation of the CAHPS® Clinician & Group Survey is part of a suite of resources on patient experience designed by AF4Q to assist community health collaboratives.
March 1, 2013 | Journal Article
This framework provides a way for policy-makers and others to “make sense” out of the many national and local efforts to engage consumers in their own health care.
September 9, 2011 | Program Result Report
From 2004 to 2010, the National Partnership for Women and Families in Washington organized a broad-based network of consumer advocates at the grassroots and national levels to bring the consumer perspective to health care quality issues.
September 1, 2011 | Report
Consumers, purchasers, policy-makers, and other stakeholders seek improved quality and affordability in our health care system.
December 1, 2011 | Toolkit
This tool/utility is provided as part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.
October 1, 2011 | Issue Brief
This new brief from the Robert Wood Johnson Foundation highlights examples of public reporting websites that have caused hospitals and physicians to improve their practice patterns and the quality of care they provide.
October 1, 2011 | Journal Article
Activating consumers to become better managers of their health may be an essential component of U.S. health care reform.
September 28, 2011 | Program Result Report
The High-Value Health Care Project, an initiative of the Quality Alliance Steering Committee, promoted a comprehensive, uniform national approach to measuring the performance of the health care system, to foster transparency and improve quality.
June 16, 2011 | Toolkit
This fact sheet outlines a set of best practices to help guide creation of any form of a Consumer Advisory Council.
June 16, 2011 | Toolkit
This set of email templates can assist Alliances in engaging prospective and current consumer representatives in all aspects of AF4Q, moving them from awareness, to understanding, to buy-in and finally, to activation.