Sample Script for Registration / Admission Staff
June 4, 2008 | Toolkit
Hospitals that participated in Expecting Success reported monthly data on 20 cardiac care quality indicators, all analyzed by patient race, ethnicity and language.
Practice Guidelines
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Heart Failure Encounter Form
June 1, 2008 | Toolkit
An off-site, nurse-led heart failure clinic was created to help heart failure patients better control and self-manage their disease post-hospitalization.
Explanation of Patient Race, Ethnicity and Primary Language Categories
June 4, 2008 | Toolkit/Video
The current race and ethnicity categories used by the Office of Management and Budget are the recommended standard, yet given the United States' increasingly diverse population, the Expecting Success program used an expanded list of categories.
Cardiology Admission Orders Physician's Order Sheet
June 4, 2008 | Toolkit
Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.
Patient Discharge Instruction Record
June 4, 2008 | Toolkit
Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.
Understanding TCAB's Four Focus Areas
June 4, 2008 | Toolkit
Safe and reliable care hinges on a culture of safety where people are not just encouraged to work toward change, but to take action whenever necessary.
Frequently Asked Questions about TCAB
June 4, 2008 | Toolkit
TCAB is a successful quality improvement program initially developed and led by the Robert Wood Johnson Foundation (RWJF) and the Institute for Healthcare Improvement (IHI).