January 1, 2006
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Book
In the absence of universal health insurance coverage, large numbers of low-income or disadvantaged Americans rely on safety net providers. The Robert Wood Johnson Foundation's safety net grantmaking has aimed at expanding access to health. This cha ...
National Program
Program to support the development and implementation of best practices to relieve emergency department overcrowding, and help communities understand the interdependence between the health care safety net and the rest of the delivery system.
September 1, 2006
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Toolkit
The nursing staff schedule was adjusted to have different staffing levels during different times of the day and week, according to demand in the emergency department (ED).
September 1, 2006
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Toolkit
Related websites Urgent Matters Web site The mission of EM Xpress is to eliminate ambulance gridlock at hospitals by speeding patient offloads. Borrowing from a car racing model, EM Xpress uses “pit crews” to expedite the transfer of patient care be ...
February 1, 2011
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Report
Urgent Matters Learning Network II final report shares case studies, results, success and lessons learned.
April 1, 2010
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Issue Brief
RWJF Urgent Matters Initiative shows progress in developing standardized performance measurement and reporting in EDs.
February 1, 2010
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Issue Brief
Issue brief from RWJF-supported Urgent Matters Learning Network signals a promising future.
February 25, 2011
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Program Result
Urgent Matters was a national program of the Robert Wood Johnson Foundation (RWJF) that aimed to relieve emergency department overcrowding, improve patient care and increase patient satisfaction.
February 4, 2011
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Toolkit
Stony Brook University Medical Center developed and implemented a standardized process with tracking and accountability for emergency department (ED) consult requests.
February 4, 2011
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Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.