Employee Retention

A collection of success stories on improving staff satisfaction and retention from the front lines of American health care, providing free access to strategies used by hospitals and medical practices nationwide to improve care.

Bending the Curve: Person-Centered Health Care Reform

April 29, 2013 | Report

Experts recommend solutions for closing the gaps in quality and efficiency of health care.

A Medical Assistant-Based Program to Promote Healthy Behaviors in Primary Care

November 1, 2009 | Journal Article

This study, a randomized control trial in a practice-based research network, examines the effectiveness of using medical assistants (MAs) to identify and refer patients with risk behaviors to appropriate interventions.

What Can be Done to Encourage More Interprofessional Collaboration in Health Care?

September 1, 2011 | Issue Brief

Interprofessional collaboration holds promise for reducing medical errors, improving the quality of care and meeting the needs of diverse populations.

Medicare Fees and the Volume of Physicians' Services

January 1, 2009 | Journal Article

Most of the recent growth in health care costs is due to the increasing volume of services offered by physicians to their Medicare patients. This paper considers whether changes in Medicare fees that negatively affect physicians? incomes also affect service volume.

Long Hours for Nurses Lead to Patient Safety Issues

February 22, 2005 | Story

Researchers from the University of Pennsylvania School of Medicine asked 393 hospital-based registered nurses to track their working hours along with the number of errors or near errors they made on each shift. The results of that work, partially fu ...