Quality/Equality

Quality/Equality

    Designing Effective Health Care Quality Transparency Initiatives

    By: Tu HT and Lauer JR

    Publisher: Center for Studying Health System Change

    Published: July 22, 2009

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    • Designing Effective Health Care Quality Transparency Initiatives

    Among the many health care quality transparency initiatives introduced in recent years, two state-based programs stand out for thoughtful design, implementation and usable, useful data—CalHospitalCompare, a report card for California hospitals, and Massachusetts Health Quality Partners, a report card for Massachusetts primary care physician groups.

    According to this analysis from the Center for Studying Health System Change (HSC), both programs share key elements that contribute to their effectiveness—engaging and collaborating with the provider community from the outset; paying particular attention to the caliber of the quality data reported; presenting the quality data to consumers in formats that are easy to understand and remember; and providing hospitals and physicians with detailed information on their own performance. Quality transparency initiatives that do not focus sufficiently on these key design and implementation elements are unlikely to influence quality improvement in a meaningful way.

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    Talking About Quality Part 1: Health Care Today

    Publication date:
    June 24, 2009

    Summary:
    These slides address the state of health care quality today, the current challenges and examples from RWJF's work to improve quality, reduce health care disparities, and improve the transparency of cost and quality information.

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    Health Care Quality Transparency: If You Build It, Will Patients Come?

    By:
    Ginsburg PB and Kemper NM

    Publication date:
    July 22, 2009

    Summary:
    The authors of this brief conclude that until consumers realize the tremendous variations in the quality of hospitals and physicians, quality reporting will largely serve as a way to motivate providers to improve their performance.

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